Frequently Asked Questions

We have compiled below some common questions to inform practitioners and patients who are seeking better health outcomes.  If your question is not answered in the FAQs below, please email us with your query.


How do I find a Bio Balance Health trained doctor or health practitioner?

You can search for a Bio Balance trained doctor on our Find A Doctor listing.  Then contact the doctor’s practice directly for more information to see if they are the right fit for you.

What if I can't find a Bio Balance Health trained doctor in my area?

Many doctors provide telehealth consultations.  Search for a Bio Balance trained doctor on our Find A Doctor listing.  Then contact the doctor’s practice directly for more information to see if they provide telehealth consultations.

How do I become a patient?

After locating a Bio Balance Health trained practitioner on our Find A Doctor listing, please contact the Practitioner’s clinic for more information regarding their new patient procedure.
Bio Balance Health is a training organisation, not a medical practice.  After completing the Bio Balance Health training, doctors practice from their independent medical clinic.

What happens at my first consultation with a Bio Balance Health trained practitioner?

We recommend you contact the doctor’s practice directly for their specific new patient procedure.  As a general guide, new patients are usually required to complete a comprehensive medical history evaluation prior to their first appointment. This assists in identifying factors which may have contributed to your current health problems.

Blood tests and a urinary pyrrole test is requested to identify any biochemical imbalances which may be contributing to your symptoms.  This assist your doctor in developing an individualised management plan for you.


What pathology tests are required for my initial consultation?

We recommend patients complete the following pathology (blood and urine) tests as part of their initial consultation/review:

  •  Plasma Zinc
  •  Serum Copper
  • Caeruloplasmin
  • Whole Blood Histamine
  • AAL Urinary Pyrroles (including Urobilinogen)
  • Iron Studies
  • Liver Function Test (ALT and AST)
  • C-Reactive Protein
  • Folate
  • Serum B6
What patient history questions are asked at the initial consultation?

Patients’ medical history forms part of the review (subjective) in conjunction with the pathology (objective) test results.  This provides the patient’s doctor with an overview of the patient’s symptoms and medical history, as well as the biochemical picture provided through the pathology results.

A sample of the Bio Balance Health Patient Initial Consultation Questionnaire can be downloaded here.  

How long will it take to see improvements in my health?

Treatment options for patients is individualised to help patients improve their health outcomes.  Improvements will vary depending on how the patient responds, and the severity of their condition.

Pyrrole Testing:

What is the pyrroles in urine test?

To be scientific, the urinary pyrrole test is a co-measure of two different processes:

  1. Internal circulatory process of Oxidative stress and redox chemistry (pyrrole)
  2. Result of bacterial action in the gut (urobilinogen)

The test is only of use if patients have symptoms of mental health and if other factors in blood are measured at the same time.

The test is only useful if the collection, storage and transport protocols are followed.

In non-medical terms:

Pyrrole is a waste product not normally found in the urine of healthy people.  High urinary pyrrole tells us the body is under stress.  The change in the amount of pyrrole tells us how well the body is healing.  Lowering pyrrole levels can be both reducing the stress and improving the biochemistry.

Urobilinogen is found in small amounts in the urine of healthy people.  Too much urobilinogen can be related to poor kidney function, and too little can indicate gallstones or blocked bile duct or some medications.  Both levels of urobilinogen can present with mental health-like symptoms. 


What do I do if I have high urinary pyrroles?

It is important to primarily identify and manage the cause of the underlying oxidative stress.  Measures of biochemistry are essential to direct re-balancing of nutrients lost because of the excess demand caused by a stress reaction.  A practitioner who has completed the Bio Balance Health training will know how to do this, and manage the process, which is individualised for each patient.

The identification of high urinary pyrroles has changed many lives as reduction of the pyrrole measure correlates with reduction of symptoms of many unexplained health issues.  The processes to reduce high pyrroles are not meant to replace current chronic health management, but to enhance it. Symptoms associated with high pyrrole vary as the underlying stress varies.  This explains why there are so many symptoms associated with high pyrroles and how each person with high pyrroles manifest different responses.

It is apparent to Bio Balance Health doctors that management of high pyrrole has been life changing for many people.  Bio Balance Health supports further research in this area. Brett Lambert, principal of AAL leads this research.

What is the collection process for a pyrroles in urine test?

Click here for detailed information on the collection process for the pyrroles in urine test. 

What food should I eat for pyrrole?

Pyrrole disorder diet. Recommended foods for pyrrole disorder.
There are no recommended foods for pyrrole disorder as pyrrole is a waste product found in urine which tells you of problems in your body which need to be managed.
What can I eat with Pyrrole disease?
There is no recommended diet for Pyrrole as it is not a disease. Pyrroles in Urine are a measure of the level of stress in the body. Management to reduce the pyrrole measure requires a two prong approach:
a) Identification and reduction or removal of the cause of the stress.
b) Measurement of the biochemistry and the use of the appropriate products to allow the body to repair.
Poor diet does not supply the nutrients needed for good health and many foods can have an inflammatory effect.
What is the connection between diet, pyroluria, and pyrrole disorder?
None specifically as Pyrroles in urine only tell you of problems in the body related to sustained stress. Pyrroles in urine are not a disease. A poor diet does not have enough nutrients for good health. Nutrients are found in meat fats vegetables pulses legumes. Carbohydrates provide energy. Lack of nutrients increases stress.

Medical and Health Professional Training Programs

How do I register for the medical doctor or health practitioner training program?

Step 1:  Go to BBH Training Page for more information and to register for the program.

Step 2:  Once you have completed the registration, allow 24 hours for your registration to be verified and your online learning account to be setup. Bio Balance Health uses platform to deliver the pre-recorded online lectures.  For more information contact .


Have a Different Question?

Email us anytime

Better Health Care is Our Mission


0435 153 473

7A, 55 Upton Street, Bundall 4217